Using multi user option in Spamdrain, each user logins to his own account, receives only his own reports, has its own blacklist/whitelist. In other words, each user account is “separated” from others. The owner of subscription is able to create/remove users and move email addresses between users. Payments in this subscription are handled by the owner, there is no need for the users to worry about expiration date. The best way to help your employees save their time
Here are the most common tips that our spamster has gathered for his users:
1) Specify the subject field
Always clarify the subject with the words related to the message. Try to put the subject line that will describe the content of the entire letter. Never leave the subject line empty. Using the words like: attention, important, discount etc., could lead your message to the spam folder and there is a chance your message will never reach its recipients.
2) Sign your letters
Signature in a courteous manner shows your attitude to the recipient. Do not forget to add to your signature words like sincerely, regards or just BR. As an option, create a signature in your email client and it will be added at the end of the letter automatically.
3) Respond promptly
I guess, everyone had a situation waiting for an email reply for too long. Therefore, there is no need to make other people waiting. Even replying with something like: “Unfortunately busy at the moment, will reply tomorrow” will let the sender know that you are aware of the message.
4) CC or BCC ?
If you’d like to share your message with other recepients, besides the primary addressee, you can use CC or BCC fields. The abbreviation CC indicates those who are to receive a copy of an e-mail addressed to another person. The list of receipients in CC is shown for all other recepients of the message. BCC field, on the contrary, is available for hidden notification, not visible to any other receivers (including those in BCC). Indicating that you are adding a new participant to the list of recievers is considered a good practice.
5) Email address can be hacked
Do not send your passwords, confidential information, personal information etc. via email. Remember to update your email password regularly and with the secure, hard to guess password.
I hope those tips will be useful before clicking on send
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The last 5-6 weeks we have seen an increase of viruses blocked by the SpamDrain filter. The virus proportion has raised to levels around 2 – 3 %. This doesn’t sound much but compare this 0.2 -1 % for previous weeks. Two per cent corresponds to 15,000 viruses per week for our customers only. Since the spam proportion is around 80 % it means that for every tenth valid message there is a virus e-mail. Imagine the damage all these viruses could have made. Continue reading “One e-mail virus for every tenth valid message” »