Free Support

Yep, you are right free support is the keyword this autumn.

As you probably know we provide support if using Spamdrain+ subscription type:

https://spamdrain.com/en/index.html#/pricing

This autumn we decided to provide support for basic subscription types as well. This means you can email us at our support email address even if using basic subscription type. Our service is quite simple in use, however we are ready and glad to help you if any questions arise. If you are new customer at Spamdrain, if you are using it for two, three or five year – you are still receive a reply with the solution that will improve your experience with the service.

Well, enough talking here:

https://spamdrain.com

you can subscribe or log in. Once logged in, check the question mark in the right bottom corner for helpdesk and support.

Cheers!

Recent Stats and More

Summer equator is over and we would like to share some statistics with you. The first month of summer showed us that spammers do take vacations. With 14M filtered spam messages June is the least spammed month of this year so far. On the other hand January is on top of the list having 17M spam messages filtered.
If we have a closer look at the whole picture of filtered messages, we can see that half of the messages is spam. Coming back to our leading months, January goes with 30M filtered messages and June goes with 25.4M messages filtered. Yes, you are right the spam part is even bigger than 50%.
We also wanted to share some good news like decreasing of spam messages but looks like it is not the case this year. The average amount of spam being filtered is 16M spam messages per month. Using simple math you can see that our users receive 500K spam emails per day and 6 spam messages per second.
Everything mentioned above proves one more time that using spam filter saves your time and makes your life just a bit easier. Stay tuned and have a sunny summer with clean Inbox.
P.S. Special offers are about to come next week! Don’t forget to check our social networks pages.

Privacy Policy and Terms and Conditions Updates

Probably you are already aware of recent GDPR updates and all the mass it has created around. Everybody were talking about the changes, privacy, personal data and similar things in the last couple of months.

Last month we have also updated the our Privacy Policy and Terms and Conditions according to GDPR directions and recommendations. At Spamdrain we believe in security, privacy and that your personal information should be protected regardless any law.

You can check the recent changes regarding the privacy policy here:

https://spamdrain.com/en/privacy.html

and updated terms and conditions could be checked here:

https://spamdrain.com/en/terms-conditions.html

In order to save your time from reading the whole text we have highlighted here the main changes here:

- you will have more control regarding your data;

- you can unsubscribe anytime you wish;

You are welcome to review the changes anytime and contact us if there are any questions.

Cheers!

Renewal Discount

Thirsty for new discounts? Black Friday isn’t even close yet? Your timing couldn’t be better!

This May we provide special discounts for renewal. If you would like to renew your subscription for more addresses than you currently have paid for, you will get a 50 % discount. For example if you have 2 addresses added to the filtering and you would like to renew for 4, you will pay only half of the total price, in other words, you will get 2 email addresses for free.

You can see the discount after you click on the link in our personal “thank you for renewal” email message. Another option to choose is to click on the drop down menu in order to choose the needed amount of email addresses at the order page.

The discount is valid till the end of this Spring. So hurry up to renew for more addresses and less price!

 

iOS application release

Ready for download!

New versions of our iOS application is already waiting for you! Check it out in Apple Store.

The new release include bug fixes, some minor improvements and simplified login for outlook users. Now you can log in or sign up for Spamdrain using your outlook login with one click. We will continue working further on our mobile applications and you should expect new versions with newly added features.

We hope you enjoy using freshly updated app and clean Inboxes!

Please feel free to contact us if you would like to provide us with the feedback or report any issues found (though we worked very hard to solve them ).

Have a great day and stay tuned!

Spam Filtering Statistics 2017

Another spam filtering year is over. 2017 did bring us lots of spam waves and phishing messages. However, if we look back into 2016 and compare results of the same users, we can see that the number of spam messages overall is descending.
Natural disasters, cryptocurrencies and iPhone winnings were the most popular new spam messages along with old school fraud and lottery winning ones. Looking back into statistics of 2017 spam filtering we can see that there were 446.91 M messages filtered during last year and only 162.23 M (36%) of them were classified as valid messages.
Yes, that’s correct 283,42 M messages were blocked by our Spamsters which is 64% of the total number. A big amount of spam, you might think, but the good news is that garbage stays in your blocked list.
According to our statistics, most spam messages are being caught by our Spamsters during working hours. As we can see from charts, weekends are mostly free from spam (maybe spammers take care of themselves and have rest on Saturdays – Sundays).
If we take a look on monthly charts, we can see March being “the most spamming month”. Spammers wake up from hibernation? Hmmm, interesting. Luckily, our Spamsters do not sleep and always stay on guard :)
We may write couple more pages about spam, its types and provide more and more statistics, but lets not dig that deep. If you wish to count and share how many messages your personal Spamster filtered last year, we will be happy to see your comments :)
Thanks for reading!
Spamdrain Team

Android App Release

Recently we have released our fresh Android Application. It is already available to for download in the Play Store. The last release includes:
- outlook and gmail login. Now you can sign up / sign in to Spamdrain application using just one click if you have outlook/gmail account. 
- new icons. We have replaced the old ones with brand new that we hope you’ll love.
- performance update. We have improved time response and we can say for sure that the application is working much faster. 
But this is not the end. We are also working on how to improve the existing app further. The new features are about to be added as well so stay tuned!
You are welcome to provide us a feedback regarding the latest release.
Now it’s the time to finish reading and check the new app!
Cheers!

New Payment Window

Recently we have changed our payment window. This is a planned change so don’t be afraid of something new during the payments. Our new payment window allows you to renew your subscription using a credit card. Currently we support VISA, MasterCard and American Express cards.
You can check this update by going to this page:
and clicking on “I’m ready to checkout”. Please make sure you subscription is expired and requires a renewal before clicking “Validate payment”
With this change we start our new payment possibilities which are about to be released. So stay tuned and check our updates!
As always, feel free to comment or contact our support in case of any questions.
Cheers.

Your Email Address Name Matters

In this article we have chosen to share with you some tips on how to name your email address. “Can there be any tips at all?” you might ask. We hope that you will find the answer in our post :) Here are some pieces of advice that you may find use of when creating professional/ business email address:

1. No nicknames and numbers.

Of course, something like coolmacho@domain.com or sexygirl@domain.com could be really cool and unique and there might be a specific purpose for using it. But what if your business partner sees this email address? He/she could think twice before replying to such sender. It is better to use only the name or first name plus last name for business needs. For example, john@domain.com or john.johnson@domain.com will make much better impression. The other advantage of using these kinds of names is it’s easy to remember.

2. Use your own domain name.

A lot of people create their accounts using free email providers services which is a good choice as well. If you have your own domain name, do not hesitate to create an email box at it. John@johncompany.com sounds quite good in a business world and has more perspectives when mailing your potential business partner. Plus, you can create an email box with your name and be sure it is not occupied by another user.

3. Set your email display name.

Once the email address is created setting your name and surname is good step to continue. In this case receiver of your email message will see an email message from John Johnson instead of Name Surname or Not Specified. Our spamsters think this brings a professional look to the Inbox and also helps to remember the sender and distinguish him/her from others.

4. Avoid special characters and numbers

Using special characters is not recommended, with an exception to dashes (-), periods (.) and underscores (_). As we said previously john.johnson@domain.com is fine, but not a john$$$@domain.com or johnny1975@domain.com. There is no need to show your birth date with the email address either or show your imagination with something like john12345@domain.com.

Now you are all set to create a unique and making-good-impression email address. If you have already an email address that everybody knows but you wish it had a different name, don’t be upset, there is always a possibility to create an alias or set the forwarding to your current email address

Follow our blog and we will tell you more on how to work with email addresses more efficiently and have them spam-free.
Hopefully, you enjoyed the article and if you have any questions or doubts, feel free to comment.

Cheers!
Spamdrain Team

Tip for Filtering Settings

We hope that you are one of the happy users whose Inbox is clean and tidy while your blocked list is full of spam messages. But what if it’s not? What if the blocked list is empty and your Inbox is full of garbage?
In this article we would like to share with you some tips on how to get over this issue quickly. Once there is a doubt regarding correct filtering, you can always check it at your settings page:

https://spamdrain.com/en/app.html#/settings

In the top right corner you can see your email addresses added to the filtering. If there is a yellow triangle (like shown on a screenshot) left to the email address, this is a sign to check.

Capture

This means the filtering is not working as it should be due to some error. You can see the error message while clicking on the triangle. Even you spot one of such errors, there is no need to worry, those errors are easy to fix in a few clicks. If there something like “Authentication Error” or “Login Failed”, you need to verify if Spamster is using up-to-date password in order to filter messages. Here is more info:

https://spamdrain.zendesk.com/hc/en-us/articles/115002612785-Password-Update-Change

If the error contains something strange that means nothing to you, don’t panic, it’s even easier to fix! Just contact our support and we will be glad to fix the issue or provide you with the guide no how to do it from your side.

We encourage our customers to double check if they have any doubts about filtering of their Inboxes. Please do not hesitate to contact our support if our help desk articles do not bring the needed solution.

Share with your friends and let the yellow triangle never appear at your Spamdrain settings  ;)